Privacy Policy
Welcome to Velora Foods. We are committed to safeguarding your privacy and ensuring your information is handled responsibly.
This Privacy Policy outlines how we handle your personal information on our website. We are committed to protecting your data and complying with applicable laws and regulations. By using our website, you consent to the collection and use of your Personal Information as outlined in this Privacy Policy.
1. Information We Collect
A. Personal Information
- Your Full Name
- Contact details (email address, phone number)
- Billing and shipping addresses
- Payment information
B. Transaction Details
- Order and inquiry history
- Payment records
- Invoices and receipts
C. Device and Usage Information
- IP address
- Browser type
- Operating system
- Site interactions (via cookies)
2. How & Why We Collect Information
Collection Methods
- Create an account or submit an inquiry
- Make a purchase
- Contact customer support
- Interact with the website
Purpose of Collection
- Efficient order processing and fulfillment
- Providing excellent customer support
- Communicating updates and promotions
- Analyzing site usage to optimize UX
- Complying with legal obligations
3. Information Sharing & Security
Sharing of Personal Information
We may share Personal Information with service providers (e.g., payment processors, shipping companies, logistics partners) to facilitate order fulfillment. We may also share information with legal authorities when required by applicable laws.
Security Measures
We implement industry-standard security measures, including encryption and secure server hosting, to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
4. Your User Rights
As a user, you have complete control over your data. You have the right to:
5. Legal & Contact
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy. Any changes will be effective immediately upon posting on the website.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Surat, Gujarat, India. Any disputes arising from or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.
Contact Information
For inquiries or concerns regarding this Privacy Policy, please contact us at:
Email Support
velorafood@gmail.comPhone
+91 9574535751Thank you for entrusting Velora Foods with your information. Your privacy is important to us.